# 전화/방문 주문 - 주문 취소 및 결제취소

{% embed url="<https://youtu.be/oVJSlhbPbPI>" %}

## 1. 배달완료/픽업완료 전 주문 취소

### &#x20;**1)** <mark style="color:blue;">**배달매니저 아이콘**</mark>을 <mark style="color:blue;">**클릭**</mark>하세요.&#x20;

![](/files/frFJzdeyuD2xt4reazOX)

### **2)** 리스트에서 <mark style="color:blue;">**주문내역**</mark>을 찾아 <mark style="color:blue;">**클릭**</mark>하세요. &#x20;

![](/files/IryntAzq85dr0Va9XMDS)

### **3)&#x20;**<mark style="color:blue;">**주문취소**</mark> 버튼을 <mark style="color:blue;">**클릭**</mark>하세요.&#x20;

![](/files/mfsMnOdrN1T0hvq4Ox8A)

### **4)** <mark style="color:blue;">**확인**</mark> 버튼을 <mark style="color:blue;">**클릭**</mark>하세요.

![](/files/DNN2CtPJlcSw4CVZl3xH)

## 2. 배달완료/픽업완료 후 주문 취소

### &#x20;**1)** <mark style="color:blue;">**배달매니저 아이콘**</mark>을 <mark style="color:blue;">**클릭**</mark>하세요.&#x20;

![](/files/frFJzdeyuD2xt4reazOX)

### **2)** 좌측 상단 <mark style="color:blue;">**메뉴**</mark> 버튼을 <mark style="color:blue;">**클릭**</mark>하세요. &#x20;

![](/files/IIyy59wgZdkQpN0rtGvC)

### **3)&#x20;**<mark style="color:blue;">**지난 주문내역**</mark> 버튼을 <mark style="color:blue;">클릭</mark>하세요.&#x20;

![](/files/Ox7qNoGeI831DNUu8yA9)

### **4)** 리스트에서 취소할 <mark style="color:blue;">**주문내역**</mark>을 찾아 <mark style="color:blue;">**클릭**</mark>하세요.&#x20;

![](/files/USNHeF1JWvMC18XqLKlm)

### **5)** <mark style="color:blue;">**주문취소**</mark> 버튼을 <mark style="color:blue;">**클릭**</mark>하세요.&#x20;

![](/files/654K3PpKbG7UiNVlnbn3)

### **6)** <mark style="color:blue;">**확인**</mark> 버튼을 <mark style="color:blue;">클릭</mark>하세요.

* <mark style="color:blue;">**바로결제**</mark>된 주문은 <mark style="color:blue;">**반품(결제취소)**</mark>를 진행해야 합니다. (다음 페이지 참고)&#x20;

![](/files/j09IJwIO7wOux2T1DLS4)

## 3. 주문 취소 및 반품(결제취소)

### &#x20;**1)** <mark style="color:blue;">**배달매니저 아이콘**</mark>을 <mark style="color:blue;">**클릭**</mark>하세요.&#x20;

![](/files/frFJzdeyuD2xt4reazOX)

### **2)** 좌측 상단 <mark style="color:blue;">**메뉴**</mark> 버튼을 <mark style="color:blue;">**클릭**</mark>하세요. &#x20;

![](/files/IIyy59wgZdkQpN0rtGvC)

### **3)&#x20;**<mark style="color:blue;">**지난 주문내역**</mark> 버튼을 <mark style="color:blue;">클릭</mark>하세요.&#x20;

![](/files/Ox7qNoGeI831DNUu8yA9)

### **4)** 리스트에서 취소할 <mark style="color:blue;">**주문내역**</mark>을 찾아 <mark style="color:blue;">**클릭**</mark>하세요.&#x20;

![](/files/kcGKt1TUIRwzFEMcKI54)

### **5)** <mark style="color:blue;">**주문취소**</mark> 버튼을 <mark style="color:blue;">**클릭**</mark>하세요.&#x20;

![](/files/QyrXOrdhqhfhqynaVCZ7)

### **6)** <mark style="color:blue;">**확인**</mark> 버튼을 <mark style="color:blue;">**클릭**</mark>하세요.&#x20;

![](/files/A33ZAk5a7t85Dyye3XMW)

### **7)** <mark style="color:blue;">**반품**</mark> 버튼을 <mark style="color:blue;">**클릭**</mark>하세요.&#x20;

![](/files/juKJlbTgdNuazpNxlLSu)


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